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As some users of Hikvision devices have already noticed, DDNS service company's own (HiDDNS) You are no longer accepting new user registration, and is expected to also not accept the registration of new devices from 16 February 2017. see below, the statement made by Hikvision, the reason for this change and how to use the new service Hik-Connect.
To our valued customers,
Hikvision is pleased to announce the migration from Hikvision’s HiDDNS Service to the Hik-Connect platform.
Hikvision has offered HiDDNS, a Dynamic Domain Name Service, (www.hik-online.com) as an optional service to end users to enable remote access to their video surveillance cameras from a connected device.
As the user base continues to grow, Hikvision is migrating to the new Hik-Connect platform, which offers additional scalability by removing restrictions on capacity. It is not cloud P2P technology, which means port forwarding is a must-to-be-done step.
With Hik-Connect on Amazon Web Service, we leverage their best practices to enhance our security. Alternatively, customers still have the option to use any other third-party DDNS platform, as DynDns, No-IP e PeanutHull.
The Web portal will be discontinued in HiDDNS 30 December 2016; Customers can not register new accounts in www.hik-online.com not have the ability to access the Device Status tab or the Device Management tab. However, functionality HiDDNS device will not be affected and users will continue to have access to each device through the domain of the URL or through the iVMS-4200 client software / iVMS 4500.
As of 16 February 2017, any new device can be registered using the current platform HiDDNS. However, previously registered devices will continue to work on the platform HiDDNS.
A plataforma HIk-Connect, with all features, will be ready in the first quarter of 2017. Meanwhile, customers can use the Hik-Connect application to register devices. Once the complete deck is online, customers will use the same login account created using the APP Hik-Connect or iVMS-4500 application to centrally manage all devices.
Here are the set-up instructions:
1. 1. Upgrade device to proper firmware that supports Hik-Connect
2. Enable “Hik-Connect” on device local or Web GUI, and configure corresponding parameters if necessary
3. 3. Download the Hik-Connect App from the IOS App store / Google Play
4. Register user’s personal account via email or phone number at Hik-Connect App / Hik Connect web portal / iVMS-4200
5. Add user’s owned devices into user’s registered account
6. The new registered device is ready to use
If you have any questions, please contact your Hikvision representative or Hikvision Tech Support at support@hikvision.comHikvision Digital Technology Co., Ltd
Hangzhou, China
See also the following annexes:
- Introduction and step by step how to use the Hik-Connect
- Exporting the list of devices from HiDDNS
- How to use third-party DDNS platform
- Notification of publication of Hik Connect the Hikvision service
Source: Hikvision / Source of Annexes: bcseguridad.es
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With the capability to observe the dealership in action,
people can form a feel for that dealership which enhances the chances of earning the game and succeeding big.
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good afternoon, that setting this option would fail to Hik conection connection to view them through Internet and not just with my network wifi lan, thanks for your reply in advance.
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Good afternoon,
If the DVR does not support access by p2p / cloud, you have to do port forwarding on your network, the modem / router.
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Hello
how I can accessed with hik connected to several user not the same accé (exp user can see that camera 1 and user 2 can see that camera 2 ……)
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Good afternoon,
To check the exact system of your model, send me a picture of the front of the DVR, a picture of the login screen and a picture of the login page, by the form in the link below.
https://www.interside.org/contato-imagem
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I have installed on my cell hikconnent, but I can only see the cameras with wifi, when I use data usage error I get CONECCION.
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Good afternoon,
This error occurs elsewhere with WI-FI, without being on the same network DVR?
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I have a difficulty with my DVR Hikvision anteriirmente you configure the account ezViz have so far. But now I try to configure co hikconnect but I want to register it tells me that the team already has a user and can give solution to my problem
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Good afternoon,
Try using the same data used in the old account, or at least the same email for password recovery, because many accounts are migrated to Hik-Connect System.
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What removed hiddns function is very sad. It really worked perfectly, without any delays that can not be said about p2p. Now hik-conekt is essentially the same cloud server which does not always work as I would like. Hopefully hikvision think over something and return hiddns I would be very happy.
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Yes, I currently use a third-party service, I use DDNS DynDNS, which looks best for me and my clients.
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and a porcaria..eles only worsen coisas..do way it was was well melhor..agora turned a complicaçao..é one molaçao of verificaçao..essa of code **** nenhum..to no way of getting into the right nearly Standing on my DVR Hikvision and changing to intelbras that is less complicated..
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As complicated installer having to ask for an email account each client to create a user record, takes longer, also sometimes it does not arrive in time verification code to the email. I'm a fan of per Hikvision Hikvision unfortunately this decision has led me to start installing Dahua, It is much faster and easier configuration through p2p, without records or delays, as it was before Hik, a shame.
regards.
Alex from Uruguay
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I was a serial adc of a DVR from a client and diaz this serial is already being used in another account and now?
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Good evening,
Attempts to contact with Hik-Connect support.
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What are your expectations with this change?